KIDRS

학술대회 자료실

디지털 헬스케어 플랫폼의 브랜드 경험 구조 탐색

페이지 정보

profile_image
작성자 최고관리자
조회 20회 작성일 26-07-21 15:44

본문

This study explores the brand experience structure of digital healthcare platforms in Korea. Six platforms from three categorieshealth management, wellness-beauty, and telemedicinewere analyzed using six brand experience dimensions: sensory, affective, intellectual, behavioral, trust, and personalization. The results show that each platform type exhibits distinct brand experience characteristics. Health management platforms emphasize behavioral and personalization experiences, wellness-beauty platforms focus on affective and behavioral experiences, while telemedicine platforms highlight trust and intellectual experiences. The findings suggest a common brand experience structure centered on behavioral continuity, trust building, and personalization. This study provides a basis for future platform branding and User Experience design.

첨부파일